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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1469 Showing 29,361-29,380 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Baker helped get my TV’s mounted and set everything up and quickly! Everything looks great and is working perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again, in-home consultation and in-home install have been great! Highly recommend Bryan and Randall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job of installing my new 75" TV. Everything works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad did a great installation job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are really enjoying this TV, it has so many viewing options; apps for Prime and more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my 2 tv's very quickly! I would definitely recommend them to family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Third Party installed my 75 inch Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was mounted by a third party team who did a great job but unfortunately I wanted the no gap less mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Polite, knew what they were doing, fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a 65" TV to mount on a heavy mount. They made it look so easy.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the service person was very courtesy, helpful and efficient. he did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv installed neat and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent. Techs were on time neat and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians positioned, set up, cleaned up and took away the packaging for the TV. Great job, thanks.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad scheduling system for making appointments needs a major overhaul. It was a challenge to find a time that fit, and they had nothing available for at least 5 to 7 days. Most of the time was not convenient for my work schedule, and the 5-hour window they only offer will make you want to hire another company to do the job.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece, inexpensive works great. Geek squad installed 3 of them for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were fast and on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents knew what they were doing. Im pleased with how helpful they were!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Set-up service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from Best Buy did a great job mounting and setting up our new Samsung TV and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and fun!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men who came to mount our tv were amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install techs were very courteous and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers cleaned up the work area prior to departure and explained all the features of the televison.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing the wall mount and cables and setting up the picture quality on the tv I will use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Maytag washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery personnel delivered and installed my washer correctly and ahead of schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation for them.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job of installing and running the wires inside the wall. They really know what they are doing!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were great, knowledgeable and professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are great, very courteous and professional and were in and out in no time! Highly recommended!

    I would recommend this to a friend