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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 38,688 reviews
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Excellent job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a fantastic job setting up our tv and soundbar. They also showed us how to use it. They were especially good at helping us with the placement on the wall and cleaned up when finished. Thank you guys!!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    Ecellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Technicians were quick and professional. Arrived on time cleaned up all debris and reviewed operation of new tv. Would highly reccomend

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Geek Squad TV Wall Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv easily and we truly appreciated how the agent used blue tape to show us where the tv would sit after they mounted it. He even centered it on the wall for us. This was awesome and we appreciated it so we could approve the position of our brand new tv before the agent would start drilling into our wall.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Geek squad worth every penny!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV & connected all my devices including cable & an older DVDs player we had been unable to figure out the connections. They were knowledgable & polite ; & cleaned up after themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not our first experience with mounting. We have always chosen this service because they are professional, clean up afterwards and have always taken the time to do the job correctly. In this case they discovered the existing mount was not going to work. They went back to store and returned with the right mount which was a roundtrip of about 40 miles. Very pleased with the outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was professional, courteous, and knowledgeable. They removed my existing 65” tv from an existing wall mount on our main floor, carried it downstairs, attached legs to the tv, and placed it on top of an entertainment center. They then went back up to the main floor to mount my new 77” tv to my existing wall mount. Prior to mounting the tv, they pulled an Ethernet cable through an existing Legrand wall cavity kit. They connected the tv to my devices, adjusted the picture settings, then cleaned up the area and removed the packaging materials. We tipped the team because they did an outstanding job.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers communicated effectively, were very knowledgeable, and did a thorough and professional job

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Satisfied Customer and Wonderful First Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in good hands! The Geek Squad folks came as a duo during the selected timeslot and guided me through the process of how they were going to connect and mount the TV. I never did a wall mount before so this was brand new to me and they patiently explained me how they were going to do it and what decisions I had to help them make. In about 2-3 hours time, everything was set up and ready to go. They even taught me a few tricks with the TV and connected all my other devices (Apple TV, sound bar, Switch) as well. I'm so glad I called and had them do it. Saved me so much trouble and time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently used a TV setup and mounting service for my new TV, and I couldn't be more satisfied with the experience! The professionals were prompt, friendly, and incredibly knowledgeable. They arrived on time and quickly assessed the best placement for my 65” TV, ensuring optimal viewing angles and minimal glare. The mounting process was seamless. They securely installed the wall mount, taking care to conceal all the cables for a clean, polished look. I appreciated their attention to detail and the time they took to make sure everything was perfect before leaving. They also walked me through the setup of my TV and connected all my devices, which made the whole experience stress-free. Overall, I highly recommend a professional TV setup and mounting service for anyone looking to enhance their home entertainment setup. It’s well worth the investment for peace of mind and a beautifully finished look!

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Geek Squad was professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my television, connected it to all my devices. They were professional and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smooth installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time (actually early) and the TV was installed quickly and without any issues. Installer walked me thru the setup and other than just familiarizing myself with the new menus, controls, etc the experience has been smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installers did an awesome job installing our home office tv. They were professional, hung tv as directed, and made sure work area was clean after install. We are very happy with the results.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Nary a single issue at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy techs installed two 70" flat-screen TVs..The also installed it's attendant articulating wall mount..Everything went flawlessly on my installation (s)..

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Great and professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were very prompt and professional. I lost my screws, but they had some back ups to install without any issues would highly recommend. 

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 young men were efficient, knowledgeable, polite. They answered questions and took the old TV and boxes with them.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    excellent service!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    called to let me know he was on his way, arrived on time, practices safe distancing,etc. hung my TV, cleaned up the dust from drilling in the wall,,,,,everything went EXCELLENT!!! Couldn't have asked for better service!!!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism, Tv mounting

    Rated 5 out of 5 stars

    Great Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv and bracket quickly and professionally.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wall mount is great! It has the adjustments needed to get your TV in the correct position. The Geek Squad took care of all installation.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Very professional Geek Squad crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My crew came out and did a great job hooking up my 75” Samsung and all the wiring too. They were very respectful of my equipment and how I wanted it hooked up and operating! I always recommend the Geek Squad to hook up systems as they do a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You go Geek Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad crew showed up right at the start of my appointment time frame. Very professional and thoughtful in their work. We had to move the existing mount down a bit due to the new TV mounting setting is much lower than my old TV. Nonetheless they took on the challenge and was able to utilize my existing mount and made it fit perfectly. Thanks guys

    I would recommend this to a friend