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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1472 Showing 29,421-29,440 of 38,693 reviews
  • Rated 5 out of 5 stars

    These Geeks are Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys respected my home, were quick and thorough, and patient showing me how to use the products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great they connected it perfect I would keep buying my geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounted … was damaged ( not installers fault) My problem was getting rescheduled

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works good. give more space for storing other things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Set-up service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from Best Buy did a great job mounting and setting up our new Samsung TV and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service and product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did an exceptional job installing the wall mount an hanging my tv With a wireless receiver it was a clean install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestGuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Communication, on time and worthwhile. Nice to have this service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It nice after I got the wires put together only thing you can’t get to the back of the tv after it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was great. Danielle did an excellent professional job installing our TV. She was patient with all our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 1 out of 5 stars

    Money not well spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After being so happy with the orginal install of my tv's, I decided to use Geek Squad again when we moved. I needed the same 2 tv's hung at our new address. I paid 400.00 for the mounting of the tv's this time around. The two men that showed up this time seemed bothered by having to do this job. They quickly stated that the two sound bars were not part of the 400 I paid already. Even though they were already attached to the tv's, after a quick discussion they started working and mounted both tv's. It look them roughly 45 mins, which means they each made over 200 an hr. I also gave them a 20 dollar cash tip bacause the main gentleman made me feel bad. Absolutely no customer service, went out of their pay to complain about having to put 2 screws in to hold up a sound bar. Did not ziptie and clean up cords and wires,(Installers 1st time look the time to do this). Unfortunately after this last experience we had, we not be using Geek Squad again. It's a shame, biggest waste of 400.00 I've ever spent.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Q and B were on time. They followed COVID protocol and did an excellent job!! Great customer service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set up our new TV and gave us instructions on how to use it with Xfinity. Excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did my TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team kept in touch before arriving, and did a great professional job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks did well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks did well mounting my TV in the bedroom. Looks great and works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad made short work mounting my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes the agent mounted my TV. It was a larger TV. Looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installatin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my TV efficiently and arrived promptly as scheduled

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arron was very attentive to my request. He answered all my questions & concerns. Very happy with this Geek Squad member.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my 2 tv's very quickly! I would definitely recommend them to family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed Big Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, was on time and contacted me several times to give updates of arrival time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived early, and they were out in about 30 minutes. Work well done, job site cleaned up like they were never there! Great Job!

    I would recommend this to a friend