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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1473 Showing 29,441-29,460 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. The technician was on time and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys came and mounted my tv. They were very polite, and helpful. Went above and beyond my expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stellar service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend the Geek Squad. They were professional and completed the installation with expertise and efficiency .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Heavy Duty TV Mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV Scan. Very Sturdy. Worth the money. I am going to buy another for my room TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent serviceee

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great!! No problems of any kind!! Can't say enough about how good everything turned out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and very quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was professional and courteous. Very knowledgable and completed the job in a very timely manner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Second time around

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The First technician mounted two 65" TV's & both Tv's were slanted. Called Geek Squad back & then second time they sent 2 Technicians to do the job right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed two TVs very efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always rely on Geek Squad for these matters. And they are always courteous, professional, efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set-up

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the team that came out and set up. Professional and courteous. Love the flexibility of the mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    56 inch tv

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our tv, set up and explained how to operate remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV mount quickly and accur

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and professionalism. Voicing step-by-step instructions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, exactly what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, exactly what I needed. Fits perfectly to my livingroom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and professional work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was on time and called before they arrived. Both geeks were courteous and professional. I highly recommend using the geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent connected mount and tv with knowledge and professional skills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our television mounted by the Geek squad. They did a great job replacing our old television and installing the new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to mount our TV were very professional. They explained everything. They also answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jen came to my house and she was great

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was prompt and great customer service. Jen did awesome! Taught me how to use my tv and connected it to the internet, cable box, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great connected all my devices and worked at a great pace and answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mounting Bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bracket went up easily for the 55" TV I purchased, Instructions were clear. I believe it would support all sizes up 65"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD ARRIVED & CONQUERED!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK SQUAD went above and Beyond!! They made the transition and Installation totally Painless!!

    I would recommend this to a friend