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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1476 Showing 29,501-29,520 of 38,693 reviews
  • Rated 5 out of 5 stars

    Kudos Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a wonderful job and then some mounted the TV and the soundbar and synced everything together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Geek Squad . . . exceptional attention to detail!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents advised me on which tv mount to purchase. The perfect one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way they mounted my TV to the wall.It really feels like I’m in a movie theater.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs installed my 85" tv perfectly. They were in and in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set-up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in time window, Very personal. Did an efficient set-up with no complaints on my part. Glad I had them do it. Worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians positioned, set up, cleaned up and took away the packaging for the TV. Great job, thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did an excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were courteous and efficient. They also took the time to explain my new tv features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SUCCESSFUL 85” TV MOUNT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service for such a large TV! 85” TV successfully mounted!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Team and support person. Excellent customer Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly competent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents didn’t leave until all of our questions were answered. Very friendly, knowledgeable and respectful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality Could be a little more solid with manipulation

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Second time around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The First technician mounted two 65" TV's & both Tv's were slanted. Called Geek Squad back & then second time they sent 2 Technicians to do the job right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv to the walled.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad arrived on time, followed directions, installed the tv brackets to the wall and done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent buy, the customer service was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was friendly and quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came on time and did very well with mounting my 70" tv. There were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very communicative and knowledgeable about mounting my TV. Quick and excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad from the Macedonia location were great! Very knowledgeable and neat. Can’t wait to have them install more items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best installation experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service team. Clean and respectful. Knowledge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my second install and I requested the same crew because they did such a great job the first time.

    I would recommend this to a friend