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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1478 Showing 29,541-29,560 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad were awesome!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Making efficient and effective!They also installed my RoKu device and explained me on surround sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a total tech member has really paid off love Best Buy Geek squad is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly communicative and efficient use of time. Highly recommended for future installations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved just as needed and can't be seen. fgfdfvdfbggfbfg

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and very quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was professional and courteous. Very knowledgable and completed the job in a very timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job installing the wall mount and cables and setting up the picture quality on the tv I will use them again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad Wall Mount Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly customer service. However, I will have to schedule another call due to: TV stopped working 2 days after mounted on the wall. My TV was still under warranty so I was able to have it serviced at no cost and now works again. Samsung advised on the next installation to make sure no pressure is applied to front of screen to place bac on the Wall Mount. I think I will have to pay for this service again and that is the part that makes my rating a 3.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 person crew form the geek squad were prompt, friendly and provided professional installation service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squat installed two TV's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caleb and Ethan were wonderful. Competent, tidy, and very helpful. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guaranteed GEEKS THAT WORK FOR BEST BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were wonderful and knowledgeable. I am pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, on time and mounted the TV just right, even on a complicated fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed and mounted TV and sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian and his partner did a perfect job! They are both very knowledgeable and helpful with anything we asked about.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Mounting Services!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So pleased with the guys that came and mounted my TV! They were so great and helpful with any questions I had! I highly recommend this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my outside tv. They were experienced and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and thorough install, very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and coordination on time, professional and considerate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up 2 TVs quick!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents setup up two TVs for us and they were so helpful. The process was painless and I would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installers did a great job and made sure it was centered and level to my approval.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always does a great job installing my TV’s. I believe this is the 7th TV they have put on a wall for me. Keep up the great work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the BOMB!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that came to my home was amazing! He was very courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tv was installed wuickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad connected my tv with no problems. They were professional and cordial. They did a great job

    I would recommend this to a friend