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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1479 Showing 29,561-29,580 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squat installed two TV's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Caleb and Ethan were wonderful. Competent, tidy, and very helpful. Great job!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Overcharged for a tv install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A third party, not the Geek Squad came to install my 65 inch tv above my gas fireplace. When they arrived, they would not finish installing the television until I paid another $150 dollars. This extra money was because they were installing it above a fireplace. I told them , it is sheetrock! Not brick or stone. You are doing the same number of screws with the same screws! I am disappointed in Best Buy because I told them over the phone when I asked for the service and they connected me to the Geek Squad scheduler exactly where the tv was going in my condo. I prepaid $150 and then was swindled out of another $150, just to get the job completed on the day of the install. I paid the fee, because I needed the television hooked up. I had already waited 10 full days for the Geek Squad to arrive. I have complained and called several times that this was unethical behavior on the part of Best Buy. I am told that they can credit me $35 for my dissatisfaction.. Nothing more. If I want further attention, I need to speak with the local store manager in person. There is no email and no phone number. Barbaric! What has happened to you Best Buy? You used to be so much better than this! Ripped off and overcharged in Dover, NH.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT WORK BY THE GEEK SQUAD!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE GEEK SQUAD TEAM DID AN EXCELLENT JOB IN MAKING SURE THAT THE TV WAS CENTERED, SECURED, AND PLACED PROPERLY IN MY HOME!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were fast, knowledgeable, and professio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad were fast, friendly, knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad were very professional, easy to talk to and knew exactly what they were doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad mounted my tv fast and professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Richard and his co worker did a great job very professional and fast. I appreciate everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad made short work mounting my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes the agent mounted my TV. It was a larger TV. Looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad service was excellent. TV was mounted in no time and very knowledgeable about LG TV and Apple TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great group of professionals!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it! They are always quick, nice, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome stand. Very high quality and durable. Been using it for a couple of years. Extremely happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1hr Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad team were very professional and set up my tv exactly as I requested

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting excellence.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers mounted my 75” TV. They were courteous, professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great task was completed without issue Tech, met and exceeded expexrt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents advised me on which tv mount to purchase. The perfect one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job of working through the right height and location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kurt was very professional, helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys with the whole time they did an excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Installation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent. We were call when the technician was on the way. He was on time and very nice person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SUCCESSFUL 85” TV MOUNT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service for such a large TV! 85” TV successfully mounted!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Geek Squad installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad delivered, installed and connected my new TV to the internet for me.

    I would recommend this to a friend