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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1483 Showing 29,641-29,660 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad the Brst

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional all the away - tech knowledgeable and set up was seamless- gave great insight as well !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Team and support person. Excellent customer Service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad are top notch. Always professional. You won’t be sorry hiring them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are the only ones I trust to mount a TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Armando and his colleague were very professional and experienced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consummate Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consummate professionals. Ensured that I was happy with level location and height.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount is a great mount for anyone who wants full motion for their TV. We used this one for our conference room and it’s great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted TV, sound bar, connected all devices and explained how to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Issues with Best Buy Recommended Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted without issue. Installers were friendly and professional. My issue was the fact that I bought Best Buy’s recommended mount for my TV when I purchased it. But the installers said the mount would not fit and I was forced to buy another Very expensive mount on the spot. If I didn’t my TV was not going to be mounted.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great & very professional. Fantastic job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mount is exactly what I needed , it rotates to any angle I want it to

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installers were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were great. Had a little trouble with Harmony remote which required two follow on visits to fix. Overall the system has been very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomeness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is awesome! They were very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Geek Squad was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time, They really knew there stuff. They were very good at installing and setting up TVs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount grear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For all the women who don’t want to ask a man… get this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent buy, the customer service was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best installation experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service team. Clean and respectful. Knowledge

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice work on the installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were pleasant and careful, and the mounting went smoothly. The extra $100.00 for mounting "over the fireplace" was not justified,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered my 82" LG tv and did an excellent job putting it up on our wall mount and setting everything up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were professional. They were very knowledgeable. Very helpful. I felt comfortable with the crew

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and taught me how to use the remote

    I would recommend this to a friend