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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1486 Showing 29,701-29,720 of 38,693 reviews
  • Rated 5 out of 5 stars

    Guaranteed GEEKS THAT WORK FOR BEST BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were wonderful and knowledgeable. I am pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our Geek squad was the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not have bought my TV without your technical expertise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was fix without taking much time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv stand and fix everything accordingly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Def a good choice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went very well. Would absolutely recommend these guys again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians arrived in a timely manner. They performed television mounting efficiently and behaved courteously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ranchhand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I would say i'm the one who's HAPPY. The bigger the better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount is excellent. Solidly built with a minimal profile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were Exceptional with doing their job. They cleaned up their mess and was fast friendly and on point

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    BB techs were awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is good. I bought to hold a 75" tv screen. It is difficult though to reset tilt due to tv size. I cannot reach behind it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mounting Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, professionalism, got the job done quickly, and gave great instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team. On time, knowledgeable. Pleasant to talk to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ceiling mount install. Specialty bracket.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounting my TV were great. As expected, a really good job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Connect & Mounting - 75”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek was professional on time and knew the product and process very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Curtis did an awesome job in installing my television and explaining everything to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Only Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only good thing Best Buy can deliver on. Geek Squad Steve and Dave are the best!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was very quick and friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very nice and quick. I was very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Squad ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These agents come in and installed my items with a breeze and they inform you of what to do to get your device going.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer was really friendly...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He explained pretty much everything he was doing as he was doing it and took the time to answer all the extra questions we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GO Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad help me out with selection to fit the size of the my new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived as scheduled. Took their time to do the job correctly and was patient in explaining the placement of the TV and audio equipment.

    I would recommend this to a friend