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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1488 Showing 29,741-29,760 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great communication every step of the way. Friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gets the job done.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV to the wall connected all my devices and cleaned up after themselves. They did a great btw.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation if our 70 inch tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was prompt, courteous, helpful, and patiently answer all of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that set it upward very friendly and knowledgeable. It didn’t take long at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and accurate and sufficient on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs Odom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and quick. I appreciate them wearing their mask and foot covering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not be happier. They were professional, friendly efficient and most importantly, on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and most professional staff. Very fast installation of a 65" TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    43" TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect mount for this sized (43") TV. Easy install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Andre is the Best Tech @ Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andre, my Geek Squad Tech, did a great job installing my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All was done to perfection. Really done. Extremely well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents came to our house and installed the mount and tv. They are always so helpful and nice. The tv is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mykeal Morgan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mykeal Morgan was amazing. He made my experience easy and fast. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OMG, he was so professional and knowledgeable ANOB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He set up TV and is working beautifully! Thank you so much. Please tell him that I said thanks again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting 56 or larger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting is great. Tv hangs perfectly on wall. Looks fantastic in my living room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding, professional and courteous service. I am glad that I called them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Total Tech installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was not the most polite person. He is receiving 3 stars only because he installed the TV. He really did not want to install the sound bar, so I told him I would install it, which I did. I understand he would not run power cords behind the entertainment center but he should have still installed the bar without me letting him off the hook.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Geek Squad agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents were pretty professional. They know their stuff well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid premium but he did basic and never mentioned a price adjustment. He did a quick job and it was great but I had to call Best Buy to get a partial refund on my own inniative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Lifestyle problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and it worked for 2 days.

    I would recommend this to a friend