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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1491 Showing 29,801-29,820 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time. Called before they arrived and hooked up everything that I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad, Jesse and Evan, were courteous, professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE TV OF 2022

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv I have ever owned. Spend the money, get this TV.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two who installed did an ok job, however, they had to borrow tools from my husband--which he didn't mind--but was surprised they would not have come prepared. All the wires in the back were sort of looped around each other and ended up falling down below the TV after they left & my husband needed to coil & tie wrap them. Installation was ok--everything works fine--just not the quality of work we have seen on other items delivered and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were very professional with the installs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in and mounted 2 tv's for us in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad were very professional and friendly. they even took down a heavy wall cabinet before installing the tv on the same spot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs came in & in no time had the tv up & running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was thorough and quick. He also explained how the unit works and what to expect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ari is the man!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ari did a wonderful job! Thanks for going above and beyond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time and Knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were on time and provided exceptional service! They are welcomed here anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The TV was mounted to the wall with mount unit.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was respectful and helpful. The TV was successfully mounted to the wall. The service was 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed the device and we love the way it works!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were prompt and very friendly. Left makes on the wall and could have cleaned up a little better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service for TT Members

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting service is awesome and free for Totaltech members

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and the technician was very helpful! We love Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 70 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful work mounting 70 inch Sony TV as well as Frame TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two gentlemen with Geek Squad were super professional and nice! They were super quick and efficient. I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They went above and beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful installers, went above and beyond to meet my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my 75 inch TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed my 75 inch tv quickly and were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Ceek Squad was Excellant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected the remotes. He also relocated my old TV

    I would recommend this to a friend