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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1495 Showing 29,881-29,900 of 38,693 reviews
  • Rated 5 out of 5 stars

    Best Squad ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These agents come in and installed my items with a breeze and they inform you of what to do to get your device going.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job and easy installation. It was very clean and quick, thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OMG, he was so professional and knowledgeable ANOB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He set up TV and is working beautifully! Thank you so much. Please tell him that I said thanks again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and efficient. On time courteous and very knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the TV after mounting and removed the old TV and hauled it away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time called before coming cleaned up after themselves respectful they did a great Job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not a geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply awesome and professional. Took the time help me Navigate the online scheduling and pricing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Easy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job! good service very prof

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a feat job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that brought and mounted our tv were great. Very friendly and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick & easy, the geek squad has this in the truck if you need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick & easy, the geek squad has this in the truck if you need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work........................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad the tops!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Installers were polite, efficient and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service that's why they my go to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very proffesional and detaled. Definately will use the service again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hang on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good job by installers............................

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech was friendly; however, he was in a hurry to take care of personal business. I later learned that he didn't properly install/compete my service and I had to have a team return to my house to complete the task. I love Geek Squad and have never had a problem before. This was a one off but it was frustrating.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Be cautious with the agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent sold me the wrong one and I thought that they knew what they were talking about wrong even after I explained what I needed they said it would work even had a picture of location to be installed anyway after I spent a lot of money on it I am dealing with it and not being happy with the results what do you do not happy with Best Buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    " In and Out"!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a Great job! Very Professional.....Very Knowledgeable Workers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always geek squad did a great job of installing the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents came to our house and installed the mount and tv. They are always so helpful and nice. The tv is great!

    I would recommend this to a friend