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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1496 Showing 29,901-29,920 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad was very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who came to mount the TV were so nice and helpful to my mom in the setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that connected my t.v was just all around the board awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional the geek squad service. I would highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job, great advice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience with my first Geek Squad install. On time, great advice in getting the best out of U-verse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job and easy installation. It was very clean and quick, thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall Mount Accessory

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent part of the wall mount installation by Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad installed our TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted everything to our 55" TV without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great services!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great services! They installed my 75in tv really fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came at appointed time with all necessary protective gear. Got it done in a professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting by the Geek Squad is a fantastic decision

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Price should be lower

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service I received was great and the technicians were great but the price of this service is way to high

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys mounted my tv on the wall and wired everything for me. They didn’t excellent work and did it quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job so happy with the work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was on time. My service man was Kevin. I wish I could have him every time I need a tv installed

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It took four house visits to install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, I’ll say that the in-home consultant and the installers were very nice people and worked hard. However, the result was that it took four trips to install what seemed to be a fairly simple set up. I simplified my system to all Sony devices so they would play well together: television, Blu-ray Disc player, and sound bar. That did not work out because the Sony remote simply was not consistent in operating even that simple system. I ended up having to buy a very expensive remote control that only Best Buy can program initially and in the future. That just does not seem necessary for in expensive overall system. So, the people were smart and ernest, but the result was that it took about five weeks to get a stable operating system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthy of Praise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The serviceman was fast, efficient and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad the tops!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Installers were polite, efficient and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was mounted quickly and exactly where we wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good size tv for the bed room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great informed agents. Explained everything I needed to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Economical and strong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and strong enough to carry 65" tv. A basic solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent geek squad experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hung the TV exactly where I wanted it. The were smart and neat.

    I would recommend this to a friend