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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1499 Showing 29,961-29,980 of 38,693 reviews
  • Rated 5 out of 5 stars

    the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad guys were great and friendly. they were quick and neat.great job guys. yes I would use them again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad Installed Our New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Samsung 75” TV per the Best Buy Reps recommendation and had the Geek Squad install it at my house. The Installers were friendly and professional but the TV didn’t work as described for more than an hour and I have now had the Geek Squad back to my house 4 times in 2 months. They have even installed a new TV with the same results. Great pics but doesn’t communicate well with YouTube TV. Now I’m told this is a known issue….

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks !

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys have done several installs for me and always do a great job !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation service team did a great job. Fast and efficient with no hassles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very thorough and professional job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 49" tv mounted. The tennis were thorough, professional and kind. They even have us tips on how to use our smart tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad does such a great job. Always on time and they make sure you are completely satisfied with the job before you leave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kenny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my TV without any problems it was working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first smart TV. Geek squad installed and connected everything and answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installe.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a new 82" TV. Had geek squad install this mount and TV. Great design very slim fit to my wall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was polite and very personable when came to alignment and skill leveling and mounting the my television and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cement wall mount- excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount is excellent and the installers were AWESOME

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install by GS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were wonderful!! They left my house immaculate! And were very nice.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Price should be lower

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service I received was great and the technicians were great but the price of this service is way to high

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly, knowledgeable and willing to follow through difficulties to make sure everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    G squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both agents were top notch. Very helpful and professional. I would have them both in my home anytime

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55' at it's best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated smart tv is very nice while streaming different apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phil of the Geek squad knew his job and did great work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly, smart, good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    crew that came out were pleasant, knowledgable and easy to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very knowledgeable and install my project perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    prompt and courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents were prompt & courteous and delivered excellent service

    I would recommend this to a friend