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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1500 Showing 29,981-30,000 of 38,693 reviews
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A fine quality mounting system. Professionally installed by well qualified Geeks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So worth it!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing people they did an easy and fast job. We were so pleased with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed our 86” flat screen on a swivel mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dude was great! Did an awesome job! I do t know what else to say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything worked out great with the installation. Thanks

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted tv to my wall I would of given a 5 star unfortunately the agent didn't give any space for my other devices that connects to my tv like blue ray, playstation and so forth. My furniture that sits right underneath theres not even 2 cm space in between and didn't even ask if he should hook up my devices... I thought that's why I have membership and paid for the service. So disappointing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless install with a really sturdy mounting job,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was great at solving all problems, very courteous and competent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job with the delivery and set up! We will recommend and use them in the future.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    they overcame obstacles in mounting my TV .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told to have an electrician install an outlet behind the TV. I was not told where to place it. As a result the outlet was placed to close to the center and covered by the mounting bracket. a complete waste of time and money, it was useless. the geek squad could have moved it but didn't. Instead they ran a longer electric cord and hide the wires in a tube. I asked for an adjustment in price and was told there would not be any. I remain unsatisfied after spending over $3,000 for a Tv and sound bar

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for uploading your review. It's exciting to get a new TV. I'm sure you've been looking forward to catching up with your favorite shows. Generally speaking, our Agents would not be able to modify the electrical outlets in your home. I apologize if clear instructions on placement needs were not provided to you. If you have any additional questions, please don't hesitate to connect with us at (800) 433-5778.

  • Rated 5 out of 5 stars

    great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad were very professional and friendly. they even took down a heavy wall cabinet before installing the tv on the same spot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geeks arrive.. geeks depart.. everything works well.. accolades to geeks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good and careful work patient and explain all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two gentlemen with Geek Squad were super professional and nice! They were super quick and efficient. I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have mounted several TVs and sound bars for me. They are tremendously professional and do excellent work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mount!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great mount since it allows you to get behind the TV to use the HDMI and USB ports.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Close to wall but tilts just enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed it, but it went up quickly and because it tilts a bit, you can get behind it to clean or connect wires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my wall TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very respectful and knowledgeable about the installation and set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Agent install went fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall agent did a good job mounting tv. I had to help mount on wall because assistant had to leave early. Other than that everything looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holding up strong. GS was on time and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came at appointed time with all necessary protective gear. Got it done in a professional manner.

    I would recommend this to a friend