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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1502 Showing 30,021-30,040 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great Service as Usual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second time using Geek Squad for TV mounting/setup. Although a little expensive, they do a great job and are very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were awesome. Good job and neat. Thank you again. Manager the Best Buy was an idiot. FYI

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was on time and prepared!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and efficient. They were on time and prepared to complete the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quickly installed it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I can slide it left or right and can tilt it up and down. Just what I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, professional, and knowledgeable. I appreciate the quality service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They measured everything so it would be centered where I wanted it . They also made sure everything was clean after .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional. They did an excellent job with our TV install

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had to use this service once and it was okay. It took a little longer than I thought it should but in the end, everything was completed properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geeks arrive.. geeks depart.. everything works well.. accolades to geeks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kenny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my TV without any problems it was working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents mounted all tv's & connected them to all needed devices. All tv's running smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very good. Completed the job neatly and quickly. Professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable, efficient, friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs came equipted with all the knowledge, supplies and equipment needed to do an outstanding job! Great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was efficient and very helpful. The mount was well placed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reviews

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been reviewed four times already I don't know how many more times you want me to do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did an amazing job hooking up the tvs and left it perfect with no cords showing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complains

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely and very efficient and recommend them highly. After installing they tested it and completed all in one visit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely the way to go! Great service and good tips to get the most out of my new TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Things went well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV unfortunately I had to get some longer surge protectors as they weren’t available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly, smart, good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    crew that came out were pleasant, knowledgable and easy to work with

    I would recommend this to a friend