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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1504 Showing 30,061-30,080 of 38,693 reviews
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were on time, very courteous, and provided excellent service installing our televisions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fast friendly helpful easy to work with worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were early and professional, they explained the unit and it was easily understood. All good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very knowledgeable and install my project perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and quick in their process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents were timely, responsive and overall wanting to be helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed our 86” flat screen on a swivel mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dude was great! Did an awesome job! I do t know what else to say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed large tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job. All went well. Would use them again next time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad service is amazing. They never disappoint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall, the setup was professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was easy and professionally installed. He gave great advice and took his time for our understanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gary was excellent! Exceptional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician could not have been better. He has been amazing and really knows what he is doing. Would absolutely recommend him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly service, good quality work, HE was quick at it and I am happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were efficient & fast. They mounted my tv quick fast & in a hurry. I was impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and was very helpful with suggestions and recommendations to maximize use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55' at it's best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updated smart tv is very nice while streaming different apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tv and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents mounted my tv and sound bar and hid my wires. They did an awesome job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very specialized in their service. It was apparent they take great care in customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent set up service. Jared and associate were great.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 1 out of 5 stars

    Horrible experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took over a month to get the Geek Squad to show up. Almost cancelled order and go to a third party installer. Their installation cost is well above most installer I looked into. Had to go to Best Buy store manager to get installation set up. The group that showed up were fast, efficient, cleaned up and set up the tv. Excellent installers.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    card SD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price and was ready for pick up although the other case was overpriced

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    polite but inexperienced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted on wall to mount already installed. did not attempt to adjust height of tv above table top. It would online a matter of unscrewing 4 bolts, reinserting those bolts and tighten.

    I would recommend this to a friend