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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1504 Showing 30,061-30,080 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad was on time and prepared!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and efficient. They were on time and prepared to complete the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came over to mount my 2 TVs did a great job and were very knowledgeable about what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV promptly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and connected and tested professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous and professional service, will definitely use the service in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job thank you, everyone was nice and helpful ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was great! 2 guys, aaked exactly how high I wamted it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad showed up on schedule time did their best job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set up crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took my old tv off, mounted the new tv, ran new cables and set up the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and quick in their process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents were timely, responsive and overall wanting to be helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TV wall bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent knowledge and very nice to deal with. Elvin

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG TV'S 55 AND 65 INCHES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad mounted two TV"S Very quickly and communicate very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was very happy with their work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional with the delivery and installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My appt was from 7 - 1 he came at 12:30 i waited around all morning, however he did a good job and also took that big TV box with him after mounting my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team showed up and did a very professional job of installing. They were extremely careful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected everything perfectly and answer all questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv mounting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted tv and connected devices, including voice control. Everything looks good and works .. Do wish there was a bit more training using voice control, however

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big TV and big problems, but not for Geek Squad. Great work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were awesome. Good job and neat. Thank you again. Manager the Best Buy was an idiot. FYI

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quickly installed it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I can slide it left or right and can tilt it up and down. Just what I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad exceeded my expectations- professional, friendly, and executed all Covid safety measures.

    I would recommend this to a friend