Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1506 Showing 30,101-30,120 of 38,693 reviews
  • Rated 3 out of 5 stars

    Not the best experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took 2 trips to our home to get it right. Team struggled to center the TV and hang it at the height we requested. Thankfully the TV covers all of the holes in the wall.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivered and installed my tv perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv and great service from Best Buy couldn't be more pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and perfection always

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation and very helpful with any questions or concerns I had. Went over some helpful tips

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy new cuz previous tv screen cracked mad bcause warranty didnt cover it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad can be great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a tough one for me as I had quite an experience that lasted over a week but Best Buy ultimately came through in the end. After 3 Technician calls they finally got it right with the set-up. Without going in with details, overall the last technician was patient and knew what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reviews

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been reviewed four times already I don't know how many more times you want me to do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted the TV along with adding a mount for our Dinos Arc bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount allows me to utilize my television in several different ways. I would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad showed up and showed out. They were on time, quick and clean with setting up, and mounting my system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were knowledgeably and courteous the entire time they were over. I really appreciated everything they did.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had to use this service once and it was okay. It took a little longer than I thought it should but in the end, everything was completed properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely the way to go! Great service and good tips to get the most out of my new TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents mounted all tv's & connected them to all needed devices. All tv's running smoothly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Agent was professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that arrived at the house was great. Unfortunately, he came alone. If my son were not home, the installation never would have taken place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was mounted and connected so perfect that am getting the best out of my device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly service, good quality work, HE was quick at it and I am happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for price. Install was professional and fast. Total tech is a great value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service !!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were helpful and quick. Cleaned up after themselves. I would and will have them install again if I ever needed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were efficient & fast. They mounted my tv quick fast & in a hurry. I was impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick set up and friendly installers making easy to use

    I would recommend this to a friend