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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1506 Showing 30,101-30,120 of 38,693 reviews
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    geek squad tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted our tv and connected it to our devices. they were pretty fast and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic experience!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic experience! Very knowledgeable, personable and helpful. I plan on using your service again very soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was mounted and connected so perfect that am getting the best out of my device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came to install my newly purchased TV. They were on time, nice, and did a very good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a fantastic job on this tv and excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my forth tv Geek squad has put up, they are so fast clean and my tv's look great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG TV'S 55 AND 65 INCHES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek Squad mounted two TV"S Very quickly and communicate very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by the technicians that came out, would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t say enough about their cleanliness, helpfulness and knowledge of the product. Couldn’t ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was impressed with the two men. They were friendly while they worked and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything worked out great with the installation. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding. Josh was fantastic, knowledgeable, and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were very fast and polite.Very good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good and careful work patient and explain all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time. Set up was quick and fast. Also they wore masks the entire time thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not a 65 inch but 55 inch TV. Did exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service with Geek Squad. Due to updating house, my TV still needs to be mounted but Geek Squad gave lots of ideas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Satisfactory Install by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and everything was left working and in perfect order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cement wall mount- excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount is excellent and the installers were AWESOME

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always the best! The technician and every technician from Geek squad is exceptional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only buy from Best Buy! Love the geek squad and that they come install and set up for you

    I would recommend this to a friend