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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1507 Showing 30,121-30,140 of 38,693 reviews
  • Rated 5 out of 5 stars

    Installer was excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was on time, cleaned up behind himself, and thoroughly explained everything related to the new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jordan was my service man, he was very detailed and knowledgeable. I felt comfortable with him doing the work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phil of the Geek squad knew his job and did great work.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sales did a poor job with price quote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok overall, got next day service. Only issues - a contractor showed up. Charged extra to fish AV and HDMI and add in power kit I purchased. The salesman at the store charged me 199.00 stating that was included. By the way, I was sold the wall mount and power kit and was told that 199.00 to mount and fish all wires. It took the contractor 15 min. He charged me 49.99. Extra Looks nice on the wall

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional & helpful. Made sure that all things were completed and working properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smoothly. Aaron and Mika were great! Thank you very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very polite, and very detailed. Did not take him long at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad guys were amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my TV within an hour and the whole process was so efficient. Highly recommend them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was great! 2 guys, aaked exactly how high I wamted it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents mounted my TV and were very professional and courteous. I will use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek service is great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike sure that you get geek service, they are great, the third party installers really suck, get a real geek.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were in and out, wore shoe liners to protect my carpet, answered any and all questions,and were pleasant to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for 65 inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked perfectly for my Sony 65 inch tv. Wanted something that I could angle left and right and this was the perfect choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice clean work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents showed up scheduled time and quickly installed left no mess and made sure everything was working properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This tv was installed in my sleep area.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not used often in my sleeping area, but necessary for times when I don't feel well. Good job with height.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior service from the Technician. Was on time and knew what he was doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend the geek squad they are very professional they do an amazing job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the TV after mounting and removed the old TV and hauled it away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys do a great job. Highly recommend using them for getting a tv mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team, Quick Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the service the team provided to mount the TV. They were very quick and the install was perfect.

    I would recommend this to a friend