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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1511 Showing 30,201-30,220 of 38,693 reviews
  • Rated 5 out of 5 stars

    Superior Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our 86" TV in under an hour. They cleaned up all the packaging and were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad showed up on schedule time did their best job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time, well done, took old tv. very help full...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent mounted my new TV to the wall quickly and professionally. He also answered several questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best Buy purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad professionally and efficiently mounted my big screen investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 65 inch OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After one month, all is excellent with unit including surround sound with Denon 5.1 system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with my television installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were timely, friendly, extremely neat and careful. They exceeded every expectation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squat team was awesome. They called me the next day to follow up if the tv is working to my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install - perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech who came out was very thorough, very professional. This is my second time using Best Buy to do an install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv mount bracket installed by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mounting was installed by the geek squad with no issues with the mounting at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was installed and explained by very knowledgeable technicians. They left everything clean and in order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer, Columbia, SC was just super. We have had the same fello out several timaes and have been well pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed tv on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and very knowledgeable and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting T.V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents did a quick and excellent job mounting my T.V.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very active finding he correct placemen for best s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went above the call of duty. He was great. Very happy with commitment to doing a job well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted and hooked everything up for us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! Had it on the wall,hooked up to all my equipment in less than 10 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy peezy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt arrival, professional installation. Personable employees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Favorite!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Perfect! Geek Squad had TV up in 15 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good expierence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Curtious and knowlegable staff, it was a pleasent expierence. We would use it again.

    I would recommend this to a friend