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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1511 Showing 30,201-30,220 of 38,693 reviews
  • Rated 5 out of 5 stars

    My TV installation was very quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an amazing job with mounting our TV. They were quick, professional and overall helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job, Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an outstanding job, my new TV looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech's were very knowledgeable and professional. Would use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional, safe and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very nice, and followed safety during this Pandemic. Got the job done quickly! Thank you!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just OK The guys came I had to help them put it up on the wall they turned it on They did not put it in the correct USB port I had to do that at a later date I was hoping they would set it up to my surroundsound or my stereo they did not they made sure it turned on and worked and left that was all glad that I purchased The TV but was hoping that the installers would help me do the 100% installation with my surroundsound or stereo I guess not and I paid extra for the installers to come to the house ☹️

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    85 inch Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They install the TV with precision and professional work I give them a 10+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys were great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was great and came in and set up my new stand and TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was excellent and fast, if you want great service setup your appointment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and smooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was impressed with the two men. They were friendly while they worked and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent of mounting my TV. Made sure aall Apps were working

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV and set up apps, etc. Did a good job and were pleasant and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an exellent installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mounting for our Samsung tv over our fireplace. Looks great & works well. Very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall, the setup was professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was easy and professionally installed. He gave great advice and took his time for our understanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dudes came in and knocked the job out in like 10 minutes. Cleaned up after & left. Worth it if you don’t feel like diy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys were very knowledgeable and friendly. They installed all the TV’s and made sure I was sure where we wanted the TV’s.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Professional service team.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived early did a great install and did a very thorough walk thru. Only one minor problem they hung the TV a little higher than I wanted but they were eager to make it right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without question the BEST ........ any other choice and I promise you will be disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very specialized in their service. It was apparent they take great care in customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was able to fix my TV mount in no time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were able to come earlier and was able to fix my issue in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed both TVs very quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to all of my devices in a very short amount of time.

    I would recommend this to a friend