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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1512 Showing 30,221-30,240 of 38,693 reviews
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was efficient and professional. He was able to reprogram our universal remote to handle all 3 devices. We are very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV mounts quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed all my TV mounts and TV equipment quickly. The team explained everything they had done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and friendly. They explained the features and took away all the boxes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85 inch Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They install the TV with precision and professional work I give them a 10+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT HELP TO MOUNT TV, THIS WAS JUST WHAT FIT MY WALL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great crew!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew set up the tvs and equipment in a timely and professional manner. Will always use the best buy crew!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, friendly service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient, and courteous service! Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV was installed quickly and professionally.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was great. The employees were nice and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service, professional technicians, friendly and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75" TCL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    75" tv was just right for me! Price was also right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents Antonio Barroqueiro and an assistant installed our new LG 55" OLED 4K tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TV wall bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent knowledge and very nice to deal with. Elvin

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job thank you, everyone was nice and helpful ok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent setup Geek Squad. Courteous, informative and answered all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was very happy with their work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional with the delivery and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work, mounted tv very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fantastic job mounting this tv in my bedroom. Would recommend them to anyone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It went well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was good. However the tv goes black. It has been an ongoing issue since I got the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great techs

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great techs! Came in set up everything in s flash felt comfortable with their experience gave us tips on system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great had to come 3 times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very determined took 3 attempts because cable company had not connected service properly... good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great crew that showed up on time and did a great job mounting tv

    I would recommend this to a friend