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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1520 Showing 30,381-30,400 of 38,693 reviews
  • Rated 4 out of 5 stars

    Geek Squad Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good guys. Fast and tidy. Called first, showed up on time and were courteous and polite. Thanks for the service. We will use again for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad seamlessly mounted my new TV's and even brought a vacuum to clean up after. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The gentleman did a great job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up TV and connected it to our DVD player. He went over the remote with its special features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very polite and knowledgeable , they did a great job with ease , I was so satisfied with the job they did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great but didn’t want to hook up the surround sound system they disconnected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Patriots

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    George the installer did a fantastic job and making some minor adjustments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job mounting the TV. They were professional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue I had was that he couldn't sync the Spectrum remote to the TV. A simple call by me got the code and the remote was all set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install success!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handled professionally, no issues. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is very clear and sharp and was installed quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and efficient answered all questions and made sure I was good with it before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got it in our bedroom and it’s perfect because we can have it tilted for us to be able to watch tv while in bed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Richard was a pleasure. He showed up on time, was friendly and professional and got the job done quickly and efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy and knowledgable service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks installed my tv efficiently and explained the controls clearly. They were most helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job no problems with the swivel wall mounting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Won’t go anywhere else

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy agents are always the best and we only use them for mounting our TVs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! The crew showed up right on time and got the job done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an excellent job. On time and very courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium TV Mounting & Setup was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience. Delivery and set up was timely and very professional. All my questions were answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted my 75"TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my 75" TV and connected cable boxes. Very professional, efficient and courteous.

    I would recommend this to a friend