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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1523 Showing 30,441-30,460 of 38,693 reviews
  • Rated 4 out of 5 stars

    Geek squad tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes there was confusion about the order; the independent contractors seemed to know more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg nano

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG nano the best TV I’ve ever owned 10+ Rating Geek squad did all the hard work thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very very happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the team! They were professional and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad got it done quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic. Installed the large tv easily and is very sturdy. On time and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service geek squad provided with mounting my tv was incredible. They were also super quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were awesome, above and beyond. Neat, tidy picked up after themselves. Polite, co-operative, helpful. Quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Bravia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was great. They are very helpful. They answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agent installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our agent installed the TV, quickly, safely, and professionally. Was very impressed with Derek!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Late, Smudged but Mounted

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To start this review I would like to say that the TV is mounted, level and was done in about 30 mins from when the geek squad agents arrived to when they left. If thats all you care about then they did a good job. The problems my wife and I had with this service are as follows: Problem 1. We received 2 phone calls saying the GC agents would be there from 8 to 12. The GS agents didn't show up until 12:20. Problem 2. The GS agents were rough with our $4,000 TV. Putting it screen down on our furniture without great support and picking it up/down roughly. Problem 3. The GS agents left smudges all over the edges of the screen of the TV. When asked they said Amazon sells good screen cleaner. For a service offered by a well known company and for the amount spent on the service we were expecting them to be on time at the very least, handle the TV in a safe way and leave the TV as clean as they found it.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate any feedback we receive from our customers, and we thank you for taking the time to call our attention to your recent TV mounting service. While it sounds like the installation has been completed, it’s disappointing to hear your install didn’t go as smoothly as we would have hoped. We’re consistently looking for ways to improve the level of service we’re able to provide our customers, and posts like this help us to do just that. We’re hopeful this experience won’t discourage you from utilizing our Geek Squad services again in the future.

  • Rated 5 out of 5 stars

    Geek squad installed our new tv! Thanks geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed our tv perfectly. Best tv we’ve ever had!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad truly awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted TV connected wifi showed me how access Amazon, Netflix. Really amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted and connected my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were diligent and meticulous in mounting the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install and questions answered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive used Geek squad numerous occasions and they have always done a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great follow. Agent called to see if everything was ok with set up or if I had any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wall TV mount for my 65" Toshiba TV, outstanding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT SERVICE AND INFORMATION PROVIDED ON HOW TO USE

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No receipt provided for extended warranty purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not receive any paperwork / receipt for the extended warranty service which I purchased the day of the installation for my 2 smart TV’s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service that did a great job with the installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lyle and Preston did an outstanding job of install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did it all well, installing my large screen and fixing my AVR volume problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go for it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team did the work. Nice, professional and helpful.

    I would recommend this to a friend