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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1524 Showing 30,461-30,480 of 38,693 reviews
  • Rated 5 out of 5 stars

    professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad i didn't try to do this myself. These guys came in, set it up, CLEANED UP, and showed me how everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv for the price excellent color and good speakers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guarantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome to have gives you assurance..nothing can go wrong with have this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the purchase for our new TV it's amazing. The installation was so fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Self installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No. There was not no installation done i did the installation myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was fast and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great and very helpful. A great experience and will recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad can be great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a tough one for me as I had quite an experience that lasted over a week but Best Buy ultimately came through in the end. After 3 Technician calls they finally got it right with the set-up. Without going in with details, overall the last technician was patient and knew what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the Geek squad install the new TV and they did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This devise is great. It is sturdy and secures well, easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt and professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was prompt and friendly team. I was impressed by the service I received and their professionalism

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rapid Install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product.efficient and durable. Well made love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job mounting our TV and connecting it to our devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks for the hookup by the geek squad of my new LG TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Install crew is always great. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a terrific job installing my TV - they definitely knew what they were doing!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and great suggestions for placing the tv wall mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very informative. Described what was being done and why. Explained what could be done and what couldn’t.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a fantastic job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted quite well and aligned the product to suit the needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went very smoothly as expected. They were on time, respectfull and fun to work with. A very good experience. Many thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in on time to install the mount effortlessly. They were professional and courteous!

    I would recommend this to a friend