Customer Ratings & Reviews

The guys were very neat and installed my appliance asking for my personal opinion

Very pleased with the service I received.Would deal with them again.

Satisfied with service. Satisfied with service. Satisfied with service. Satisfied with service.

If I could give 0 stars I would. I have been scheduled 2 times. First time, Best Buy never showed and never called to cancel. 2nd time they scheduled me for the only 1 1/2hrs i was not available that day as they insist YOU be available from 7am to 7pm. First the technician called to clarify a detail and I told him I was not available then and he said he couldn't help but I needed to make another call to scheduling so I did(which took 30+minutes because you go through an automated system and are put on hold) who said they could accommodate me only to receive a call and VM the day of the installation by the very technician I spoke to the night before to say he knows scheduler said they would accommodate me but he WOULD NOT accommodate me. I'm canceling my entire order and taking my business elsewhere. Best Buy clearly does not value their customers time or business. The store associates were great to deal with but Best Buy does not have customer service that reflects the great job the store associates display.

Excellent product, I can view on any direction. Loved it

Geek squad agents were very friendly and professional. They mounted my tv and sound bar quickly.

The holes drilled in the wall for the tv installation were left raw and uncovered. I Called Geek Squad and they sent someone out with covers. The warranty is only 90 days.

The agents arrived on time. They were very courteous and professional.

The agents mounted my tv then connected all devices and internet

Great staff. Did multiple installs and am happy with service and setup across the board

The Geek squad did a great job installing my 3 TVs. Thorough, professional and very neat. They are the Best!

Delivery and install went smoothly cleaned up afterward.

Did a great job. We are really happy with the Geek Squad.

these guys were great and so helpful. They called when coming and were on time got the job done in no time flat.

The agent was good fast and friendly. I would recommend geek squad

The agents did a great job putting my wall-mounts on the wall and installing my TV's on them.

Geek squad was ok. A little off on measurements at first which was concerning. But overall it’s ok

Installation was good. We purchase a 75" Sony TV. The Geek Squad rep did not want to use any of our wires, TV cable organizer or TV mount that were purchased separately and were a perfect match for our TV. He insisted that we buy everything from him, so clearly the guy we had only knew how to install with the equipment that he is used to working with and of course once they are at your home you don't really have a choice. The installation did end up costing much more then initially expected. That is why I gave it only 3 stars.

Excellent service! I would definitely recommend and will select this service in the future.

The service was great. Clean, fast Ana got the job done. Thanks for that!!!