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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1528 Showing 30,541-30,560 of 38,693 reviews
  • Rated 5 out of 5 stars

    They were both excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job of mounting our Samsung TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted and hooked it up plus my sound bar. Looks great and sounds great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly and professionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best installation I’ve experienced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought new 43" LG TV and install Package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New TV mounted and set up. Well done and fast. Left area neat and clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew made it on time and didn't waste any of mine at arrival. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice job of installing my tv. What else can I say? You want more words than I can think of

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ken was so nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great agent, Ken. Helped me pick the perfect height

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed 2 TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John was awesome and curtious and so professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and good service they are knowledgeable and did everything timely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted and hid my wires

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted and hid my wires and cables in my walls and made my bedroom look so beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer showed up on time and finished within an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basic TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad from best buy came to Install a TV mount for me. They were very nice and helpful. Did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted and connected tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my tv to all my devices and were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my TV and then went over everything with us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, wish it didn’t cost so much. Helped readjust when positioning was not perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful and recommended good ideas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Techy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was on time, fast and had great personality! Glad I made this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and the oven. All was great and they showed me how to use both items. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best way to upgrade a tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad was efficient and very helpful with all my questions. the work was top quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The picture shows GREAT!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought that a certain brand could change the way a picture looks but SAMSUNG definitely proved me wrong

    I would recommend this to a friend