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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1530 Showing 30,581-30,600 of 38,693 reviews
  • Rated 5 out of 5 stars

    Perfect product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect product… Plus Excellent item … Very happy of this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service,all the way around .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In store experience great.Delivery and mount great svc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality matters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it yet but seems like a quality service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done very professionally!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality! Worked great. Installed with good care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service provided was exceptional and fast. My tv looks great mounted!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy agents do a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy agents are very professional and knew exactly where this mount should go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 guys came to my house and did fast and clean job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Worked with us to find an acceptable schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mike and Jake are exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was returned for credit as it was not needed. My current bracket is sufficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed quick and was super easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job. Made the process easy and was in and out within 30 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the greek guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything went great thank you I use the greek guys a lot and I am a member

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth getting it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best buy agents mounted it and they did a terrific job doing it. i surely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted and configured while I worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This simplified the process of purchasing TVs. The Geek Squad delivered and mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Living room TV and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work....concise and clean and timely...... this is the strength of Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very good and knowledgeable. He made sure everything works before he left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two part Installation done in unison.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please see the other TV installation review. Everything was exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed nicely. Great quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was installed diligently and with care. Quality is even better than I imagined.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation always done right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers from Geek Squad are always courteous and polite and remove the garbage. They are very easy to work with

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad is pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do a strong professional job. Others can mount the tv for significantly less. Still, one should consider that if the tv is from BB there may be other benefits tied in to using Geek Squad. Be aware that the Geek Squad in the Best Buy store may differ from the Geek Squad that you contract with.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi review – Thank you for your feedback regarding the pricing of our services, and the positive words about the quality of our service. We hope that you’ll continue to use us in the future whenever you need a service performed for your technology.

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great for my 85” TV!! I am able to move it how I want!

    I would recommend this to a friend