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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1533 Showing 30,641-30,660 of 38,693 reviews
  • Rated 4 out of 5 stars

    Good service if included with TotalTech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad are good, but they should follow the mount instructions before proceeding to avoid do over.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big heavyTV mounted in lower level

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First 86 inch LG was delivered cracked. Second delivery crew did a goof job delivering and mounting the 2nd TV and hauling away both huge boxes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was quick and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy service representatives were excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put the Samsung 55 in flat screen in my daughter's bedroom. She loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She was fast, neat and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend the Geek Squad to anyone looking for services like the type i had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, feels great. Great work guys. I enjoy the setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and Wall Mount Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great. Fast and efficient. They were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Geek Squad come out and mount my new LG TV in the garage man cave. Great job, on time and friendly. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad put my tv up quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great never have to second guess anything about the squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was fantastic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team, eager and knowledge and well mannered…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad set-up our whole house. Excellent, professional careful, installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed tv quickly and was on time!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV looked great mounted and we also ended up getting the in wall power supply which makes it look custom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work perfectly for my space. easy to move my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew were experienced and knew what they were doing entire time. very satisfied with work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and professional service provided gave me peace of the mind that my installation was done right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install TV mount and connected TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And the agent came in a mound my TV. He did a great job. I’m very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good, no issues... Very clean and professional.. Would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is the way to go. nobody ever comes close

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect, worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent geek squad service. Fast, on time, explained product, took Covid precautions

    I would recommend this to a friend