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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1537 Showing 30,721-30,740 of 38,693 reviews
  • Rated 5 out of 5 stars

    it went great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents were great, they fixed the color and the sound I will give them a 10 plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV connect was perfect, just sit back and let the Geek Squad do all the work,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and east install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad crew was super professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product to hook up my televison. I would recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very thorough and kept us customers informed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad connected all devices well and quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, sturdy mounting device for our Samsung 55 television. Tilt feature is added value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The picture shows GREAT!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought that a certain brand could change the way a picture looks but SAMSUNG definitely proved me wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mounted the TV really well even though it was on Tiles and it came out so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beach Condo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did exactly what I hoped for to place TV on the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT SO MUCH THE QUALITY IS AMAZING FOR THE PRICE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect, worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent geek squad service. Fast, on time, explained product, took Covid precautions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my system perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is excellent, mounting and hookups easy! No problem space solution!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and professional

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big heavyTV mounted in lower level

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First 86 inch LG was delivered cracked. Second delivery crew did a goof job delivering and mounting the 2nd TV and hauling away both huge boxes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install Was Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my 85" television. Would totally recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 2 out of 5 stars

    Installed on wrong wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a difficult evaluation in that the persons that installed the TV did a GREAT job. The problem was that the person that took the order did not tell them that it had to go on a different wall. They were not prepared to install on a different wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad mounted and installed 2 tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted and installed 2 tvs and hooked the components up with professionalism great guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, techs were knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She was fast, neat and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend the Geek Squad to anyone looking for services like the type i had.

    I would recommend this to a friend