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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1538 Showing 30,741-30,760 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All work was performed carefully and professionally. They knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Grek squad is very knowledgeable and ths know how to come in and get the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD did good job installing my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a good job in mounting my TVs and connected new TV to my internet WI-FI.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came out and wall mounted my tv and connected to my network. The gave me a brief overview of the features. This is a good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jake did an amazing job! TV looks great mounted and was done in under 30 minutes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Buy for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Samsung TV is good for the price. The picture quality could be crisper and the audio is great! A good buy for the price!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Very Expensive for level of service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only needed tv attached to the wall. Took less than 15 minutes. There was already a bracket on the wall, where the old tv was, but my wife and I were not able to attach new tv to it by ourselves. I think there should be another cheaper level of service if only mounting a new tv is needed. 1 star for the service and one for the price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Set everything up exactly how we wanted.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    they were awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they came in and were super responsive with all my particulars about where I wanted the TV hung! Would have them come back when I buy more things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2ND GREAT INSTALL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great! Clean in their work and very quality conscious.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service as usual and great attention to detail from the installers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad was very quick on the installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents did a great job mounting my TV and they were very courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted V on wall.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV on wall perfectly. Great line of vision. Couldn't have asked for better service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holds heavy tv, articulates to one side but cannot compensate for mounting off center, so be careful where it is placed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Geeks ever. Knowledgeable, fast, efficient, nice guys.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had total tech for 4 years and now you are not including tv mounting Manager said that Best Buy in store can help and in store they said online will help I got a run around Seems that without that included doesn’t make sense for me to continue to be a loyal customer

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installers were great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians installed the entire system. Twice, due to my indecision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came by my home and within an hour had my new TV mounted and TV set up. Showed me how to run it. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad know what they're doing.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting was quick and professional, no issues. highly recommended.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Having a television mounted on the wall is just like being at the theater all the time! It is nice to know that Geek Squad was able to get things all set up for you, and we hope you are enjoying it. Thanks for stopping in to provide a review!

  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend the Geek Squad for TV install.

    I would recommend this to a friend