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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1540 Showing 30,781-30,800 of 38,693 reviews
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, professional and came earlier than expected

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Install Easy, Programming hard for Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be sure tonmake them wait while you play with a few commands. Mine didnt set it up as he explained it. He said i would not need the TV remote and my Roku woukd run everything. WRONG! My son cane over and fixed it install easyin 15 minutes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Premium TV Mounting by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is well worth the cost. Very courteous, professional, and efficient team.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad is pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do a strong professional job. Others can mount the tv for significantly less. Still, one should consider that if the tv is from BB there may be other benefits tied in to using Geek Squad. Be aware that the Geek Squad in the Best Buy store may differ from the Geek Squad that you contract with.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi review – Thank you for your feedback regarding the pricing of our services, and the positive words about the quality of our service. We hope that you’ll continue to use us in the future whenever you need a service performed for your technology.

  • Rated 5 out of 5 stars

    Geeks are the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did quality work and in a very professional manner. Well Don and thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting was great. Sturdy, and right were I wanted it. Quick installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and skillful Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and professional job in installing and setting up our TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation always done right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers from Geek Squad are always courteous and polite and remove the garbage. They are very easy to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy service

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and professional service provided gave me peace of the mind that my installation was done right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted 55” tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted a 55” tv in basement. Removed old mount, installed new one with tv. Very professional and wel done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go wrong with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice person. Answered all of my many questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and courteous answered all my questions no problem did a phenomenal job mounting both my TVs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mounting for a larger TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted our 65" curved Samsung TV with this unit. Service was great and the mount is working nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a very good job removing and reinstalling a 85" Tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jake did an amazing job! TV looks great mounted and was done in under 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up the tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV to the wall and set it up to our DirectTV lines.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi- Great job by Claire. Very professional and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Make sure you get geek squad and not third party through Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Make sure you get geek squad and not third party through Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed an outside tv and they did great. Pivots to see from the pool

    I would recommend this to a friend