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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1546 Showing 30,901-30,920 of 38,693 reviews
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my device to the wall and television set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed tv and showed me how to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv, moved the ty that was there to the bedroom and showed me how to use the remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is very professional and their work is top notch. I highly recommend the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, reliable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    65" tv installed by Best Buy agent who showed up "on time" and completed quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted it and came back because it wasn't completed ....but did so with a smile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Straightforward delivery and TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, worry-free service. Installer also programmed the Tivo remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted 6 TVs in 5 hours

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, knowledgeable and professional. Answered alll our questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV! Great picture, easy to use, highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super fast very friendly excellent service I would return

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad -- Well done!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job mounting both our 66" and 75" television in our new home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great. Got the tv up and mounted where I wanted it with ease!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad takes care of all my mounting and connection needs. Highly recommend purchasing Total Tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted my TV and made all necessary connections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John was helpful and knowledgeable. Did an excellent job. Answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Precise Mounting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can say it took no more than 30 - 40 min to get it all set up. Great communication also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    College apt. set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were very helpful with new college apt. set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, quick, knowledgeable, and thorough.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and professional. The technicians were knowledgeable and friendly, Very pleasant experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and helpful! The guys were great and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting - Geek Squad Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad installers were very professional, quick and knowledgeable.

    I would recommend this to a friend