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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1548 Showing 30,941-30,960 of 38,693 reviews
  • Rated 5 out of 5 stars

    Excellent service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were professional, knowledgeable and very helpful. Bonus was they were very friendly! Answered any question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed Our TV Quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install team was great. Very effective and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Corey Wonder did a nice job. You're fortunate to have such a fine young man on your staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad tech was fast and efficient in connecting this tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting - Geek Squad Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad installers were very professional, quick and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came by my home and within an hour had my new TV mounted and TV set up. Showed me how to run it. Great service!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Weird experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly it was a very weird experience, the people came took our old TV. Left for hours and we were sat wondering what happened, calling Best Buy and asking why didn’t they install our new tv. Then randomly they show back up and install the new tv. Everything went smoothly but the 2-3 hours after they took off the old tv was odd, no communication what so ever. They didn’t tell us or let us know they were coming back. They just took it and left.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I sat up a date for installation on Dec.27th. for the 68 in smart tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one person showed up to do it and she was awesome and impressed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Samsung television was everything I expected !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and knowledgeable agents...setup was done with no issues in record time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Services were on time and done in the right amount of time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With no wasted motion the Geek squad installed and mounted my tv quickly and thoroughly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation done well and efficiently.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my TVs, one in bedroom and one in living room. It’s was fine we’ll and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, super clean install and always very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service forremounting TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech showed up when he said he would, did the work without chit-chat, and was professional throughout process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad contrators were very good. Great job Guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting was done with no effort on my part

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick neat job of mounting my 77" TV above the Fireplace on our tiled wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony ae1 65 oled excellent picture good sound easy to set up. Geek squad installation was e excellent also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROFESSIONAL SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY TECH WAS KNOWLEDGEABLE AND VERY DILIGENT. THE COST IS VERY REASONABLE IF YOU HAVE TWO OR MORE TVS TO MOUNT.

    I would recommend this to a friend