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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1549 Showing 30,961-30,980 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad -- Well done!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job mounting both our 66" and 75" television in our new home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what you expect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does just what we wanted. Securely attached 65" TV to wall. We didn't want one that would extend way out. This tilts and a little angle adjustment just as we wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My service for a TV install was awesome. Philip was very friendly and showed us everything we needed to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and hid all my cords after mounted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installers had my tv connected with all of my devices, mounted on my wall and programmed within 30 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad Installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was respectful polite and I would recommend the service to my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians arrived on time; very friendly and professional. Hooked-up all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installed quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job and being a total tech member made it very affordable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John was helpful and knowledgeable. Did an excellent job. Answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am enjoying my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product I purchased is exactly what I have been looking for, the price is in my budget so I acted immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv. Set up above fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work very friendly knew what to do arrived on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lg oiled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice stand worked well for my stand and tv very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 55” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that mounted my new 55” Samsung TV did a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad assistance

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, timely arrival, clean up was perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Devices Installed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted all my devices. Great job guys.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 1 out of 5 stars

    Worst Service EVER!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Best Buy Deliver a tv and set it up 3 weeks ago and the crew was amazing, patient, detailed and caring. They were Geek Squad. Based on that I booked a 2nd tv installation. Well night and day!!! They hung tv and refused to do anything more. They said they only had to "install" - i pointed out they were to also set up tv and connect it and that the cable box wasn't working with tv and they said "not our responsibility" . ummm, per website service includes that. The previous folks set everything up and explained. Is this due to Best Buy outsourcing? wasn't geek squad but DUD service aka NO SERVICE and they didn't clean up after themselves. If this is what Best Buy plans to offer moving forward, stay far far far away unless you want to do all the services that you paid for to have them do.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 large TV's mounted. Very courteous and were prompt at finishing job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good team!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were great! Came in and did the job with ease and quickly!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The greatest quality & service! I made a smart decision using them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my TV and soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected my soundbar very satisfied

    I would recommend this to a friend