Customer Ratings & Reviews

The installation service for my tv was worth it. The people who came were very professional. They had to put a hole in my wall to run a cable through and did a very professional job in a short period of time. They answered all of my questions.

The guy was knowledgeable about mounting the tv, did what I asked, cleaned up after himself, and was kind

I've been a Geek Squad client for years. We are moving and had a crew at our house today to take down two large-screen TVs from their mounts. The team arrived on time and were done in less than an hour, so we are all set for our move. The team provided excellent service, as usual. Geek Squad is like having our own personal tech department on call. We can't live without them.

The technicians did an excellent job hooking up our news tv above the fireplace and attaching the soundbar. We love it.

installers were fast and professional. Everthing looked great when they left and there was no mess!! Very happy customer

Install for great. They were a great team. Did not leave until all systems were working. How do I the boxes and packaging material. I would recommend using greek squad installers.

Best Buy Geek Squad did an excellent job installing our home entertainment system. The guys were quick and explained the operation of the system to my understanding as I’m not a “tech buff”. They were very friendly and hauled off our old system which was fantastic saving me a trip to the disposal site. All in all it was a pleasant experience purchasing my entertainment system at a great price from Best Buy while having Geek Squad install, haul and protect my equipment. Thanks guys and highly recommended to all!!!

The agents set up our TV and were very patient in orienting us on all the features. They were knowledgeable and we were very pleased with the service.

The best service I have experienced so far. I was skeptic about it at 1st but the Geek Squad was amazing so clean,professional & Informative on site. Will Def call them again for install.

They did an awesome job. The mounting bracket is sturdy and functional-perfect for the new Toshiba tv we purchased for Mom for Christmas! She is 85 years young and having a larger screened TV on a mount on the wall is so much more enjoyable for her to see. We recommend. Oh and join Total tech if you have not already-it is totally worth it. Geek Squad is AMAZiNG! Leave it to the pros! They were wonderful in every way, as they have been for all of our recent purchases and installations!

The men mounted and power sourced an 85” tv, mounted the sound bar and power sourced the tv’s in 2 additional bedrooms. Their professionalism and service was outstanding. I recommend them highly.

I will not use anyone else but Geek Squad my experience has always been great, very knowledge employees and very professional

Unfortunately, they were late for my appointment. No call to say they would be late. With this said, the two installers were very good at what they did. They were very personable, and knew what they were dealing with. No complaints regarding the installation. Just did not like the extra wait and change in my schedule.

They were to dismount and relocate a plasma tv, install new mount an unpack, mount and setup new tv and AVR and reprogram urc and haul off a rear projection dlp set. On arrival they said did not do urc programming or haul-off. Other people need to be scheduled to do that. I finally managed to get the haul-off a couple weeks later and canceled the urc programming for now. TV mount seems ok, but keep getting messages to setup remote (even after selecting to not see it anymore, and about needing ARC. I could not airplay to the AVR (It is connected to net via lan connection but they left it connected by WiFi … I turned it off WiFi then it appears in my AirPlay options). They left a panel off the back of the TV with no explanation, I discovered the panel still in its foam sheet packing cover after they had left.

The agents were on time, professional, courteous and did a great job with my 65 inch Insignia tv, mounting to my wall. Looks great.

Technician was efficient w/his craft, extremely knowledgeable… Seamless install, came in and out in a timely manner.

Excellent service when the Geek Squad arrived. Set up was fast and no mess. All boxes, etc taken out. Explanation of how to use and other settings to get familiar with was excellent.

The installation and delivery technicians were excellent. They were efficient and they also practice safety when entering my home by wearing mask. They were knowledgeable and installed my television and wall mount seamlessly. However, I was told by the technician after I asked why the cords were not inside of the wall that the salesperson failed to add a wall kit. I explained to him that I told the salesperson that I wanted the courts inside of the wall but the wall kit was not added and I was told that I needed to pay an additional delivery and installation fee so I will be contacting the store manager to discuss this.

Eian, was very professional and very efficient and he performed a very clean job on site as well!

The team did a great job, arrived on time and installed the mount easily. Weren't able to move the outlet due to where we had the tv mounted, but they explained why and helped us return the outlet kits that we had purchased