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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1550 Showing 30,981-31,000 of 38,693 reviews
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted two TVs and the sound bar. Very careful w/ the equipment and respectful of my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy installers. They were knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the $$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installation team did an excellent job! Well worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great install! Fast and efficient! I am very pleased with the install!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys no what they are doing. I recommend them to all my friends and co workers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy does a great job.!!! Super happy with the job they did. Def go with best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding and prompt service by the Geek Squad. Well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team did an excellent job mounting two TVs on walls in my new house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great if you have a small. Tv stand.for tvs 55

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed within 3 days of purchase. Geek Squad was professional and efficient. Reviewed product use with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75” tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job. They were both professional and personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad spent time getting it right.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. They were thoughtful and explained and answered questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time and set up everything we needed. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product and Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service provided exceeded my expectations. I would recommend Best Buy’s installation services to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always fet outstanding service whenever I need help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is very professional and their work is top notch. I highly recommend the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Tech Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, quick, knowledgeable, and thorough.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Quick and Precise Mounting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can say it took no more than 30 - 40 min to get it all set up. Great communication also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality work in small amount of time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went well, i would recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This install team was great to work with. Basically on time and helpful.

    I would recommend this to a friend