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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1550 Showing 30,981-31,000 of 38,693 reviews
  • Rated 4 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast when they finally arrived They were late getting there, but they did call me before that they were behind schedule

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television was installed quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and installed my television quickly and explained how to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Went well / as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the TV. There will be a separate service appointment for putting the wires in the wall after my upcoming cable installation. Thanks very much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an outstanding job installing this TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and great service! Respectful and great job.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Competent staf

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 guys came out, completed the install, programming, etc to my existing surround Sys. Great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad tech was fast and efficient in connecting this tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Then agent connected all my devices and they did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV so fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! Professional! I hope I get these same guys the next time I have an order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient. Very polite. Knew what they were doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected everything successfully. They did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hire. Them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always hire this crew for all of my electronic needs; they were awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad still #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my devices were connected with the new equipment. Done right the first time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pros are these geeks! On time, helpful and understanding! Truly amazing...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using Geek squad and was very pleased with the service. Very efficient, knowledgeable and clean surface..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Best Buy set up and mount the TV on my wall. Great experience. The guys were fast and accurate. No issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad work is always outstanding. An excellent value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted and installed television, review all the functions. Excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jose was great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer Jose was great. He was very fast, friendly and helped us with the mount we bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two workers came in and did an excellent job! They were very friendly and polite and easy to talk too!

    I would recommend this to a friend