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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1551 Showing 31,001-31,020 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad mounted my TV perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad reps were fantastic. They did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 large TV's mounted. Very courteous and were prompt at finishing job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    85 in TV mounting.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Advised of arrival time and arrived at that time. Courteous and kept updated as to progress. Left area clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This install team was great to work with. Basically on time and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek worked quickly and efficiently.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was knowledgeable and thorough. Very pleasant and reviewed usage of TV. Very pleasant young man.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice guys, worked quickly and clean. If I could get the same two every time I would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TVInstall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service - the squad came back to make sure everything was at it should be at no extra charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily mounted, good quality. Allows for tv to be tilted. Will stick with this brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good electronic store. If you want gadgets then you can get them all here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted the TV over the fireplace. Wore booties and left the place clean. I was happy with their work...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and knowledgeable of products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific Customer Service and knowledgeable. Personalities were just great as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super nice

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For Premium TV Mounting (TV Connect and Setup ) the geek squad guys were super nice and efficient

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wall mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guy's did a good setup and where very friendly very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend! No issues. Really good and to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mason was fantastic and so helpful! Really appreciate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great seevice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service, knowledgeable, and always ready to help when I call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squads. Always help out and be able to set up the tv and wall mounting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional all around. I was very happy with the install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pros!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents worked hard putting everything where I wanted and had it up and running in no time!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good guy, under staffed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really didn’t appreciate that he showed up with no help to move the old TV and install the other on the wall. As a result, I had to assist. In my view you owe me half of my money back for labor.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking time out of your day to let us know about your experience with this service. We know that it isn't always easy to mount and move a TV so getting Geek Squad installation is never a bad idea. We're glad to hear that you were able to get this installed and sorry for any inconvenience that this caused you. We hope you give us the chance to better assist you in the future.