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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1552 Showing 31,021-31,040 of 38,693 reviews
  • Rated 5 out of 5 stars

    Have not used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waiting on delivery, will update review once delivery is completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed tv and showed me how to use it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv, moved the ty that was there to the bedroom and showed me how to use the remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great seevice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service, knowledgeable, and always ready to help when I call.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and quality work by Geek squad professionals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV Quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents were phenomenally helpful with setup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting went well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV Mounting went well. Had to come back twice because technician needed some additional help in mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were fantastic as usual. Very friendly and professional. On time as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hire. Them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always hire this crew for all of my electronic needs; they were awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very easy and reliable install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech came and installed my fb mount in no time. It was very easy and prompt and reliable. Only issue I had was the tech while installing broke my chrome cast cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad still #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All my devices were connected with the new equipment. Done right the first time

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Well Done... Sort Of

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was on time, professional, and communicated the installation process. All that went well. What didn't is he was unable (?) to install the power cord behind the wall. We already have multiple cables running behind the wall. I realize it would likely require more time, but couldn't understand the inability to make that happen. More recently, we've discovered the TV indicate no power source on the HDMI1 input after several hours.... unsure why.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and they were quick and understood exactly what I needed done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work on a tricky installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great as they mounted my TV over fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were extremely professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came to my home were so great very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pros are these geeks! On time, helpful and understanding! Truly amazing...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad #1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    two thumbs up geek squad very knowledgable would do it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very efficent, mounted and connected all items, explained functions

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Great installation except for IR link

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew were exceptional. I would give a 5 stars except for a botched attachment of my IR link

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    two geek squad members

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nicest and know what they are doing members. You are lucky to have them. They mounted great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture and detail and great sound very pleased

    I would recommend this to a friend