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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1554 Showing 31,061-31,080 of 38,693 reviews
  • Rated 5 out of 5 stars

    Professional and on-time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Geek Squad install a Sanus TV full-motion mount. Professional and on-time. Would recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount and setup of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality work and accommodating. Definitely worth buying the tech membership!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SERVice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BEST dependable friendly and helpful service that I have had for 8 plus years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service......................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a fantastic job. They were very friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very efficent, mounted and connected all items, explained functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding and prompt service by the Geek Squad. Well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Qled 75" TV. The installation was pleasant and I would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Samsung television was everything I expected !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HAVING THE HELP - WAS IMPORTANT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE ARE VERY HAPPY WITH THIS TV - WE HAVE LEARNED HOW TO USE THE SMART TV REMOTE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv. Set up above fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work very friendly knew what to do arrived on time

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 1 out of 5 stars

    Worst Service EVER!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Best Buy Deliver a tv and set it up 3 weeks ago and the crew was amazing, patient, detailed and caring. They were Geek Squad. Based on that I booked a 2nd tv installation. Well night and day!!! They hung tv and refused to do anything more. They said they only had to "install" - i pointed out they were to also set up tv and connect it and that the cable box wasn't working with tv and they said "not our responsibility" . ummm, per website service includes that. The previous folks set everything up and explained. Is this due to Best Buy outsourcing? wasn't geek squad but DUD service aka NO SERVICE and they didn't clean up after themselves. If this is what Best Buy plans to offer moving forward, stay far far far away unless you want to do all the services that you paid for to have them do.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    On time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, super clean install and always very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksqaud (mark and Nate) were amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mark and Nate were absolutely amazing to work with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    use this for my school very sturdy very useful love it, would recommend to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team that came to our home to connect TV's were great. They were on time, respectful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were extremely professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that came to my home were so great very knowledgeable

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 3 out of 5 stars

    Good looking tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the given graphics on the tv and how big it is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a 75" Samsung TV. Delivered, mounted, set up, and watching sports in <45 minutes. Worth the $

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people, quick installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents instal my TV quickly and way that we like! Thanks

    I would recommend this to a friend