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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1554 Showing 31,061-31,080 of 38,693 reviews
  • Rated 5 out of 5 stars

    Sony 75 " wall mounting!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One person easily installed 75" Sony on my wall! Very careful & no mess!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was very prompt and efficient. They did an excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv and mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed mount and big screen. Recommended angle that was great and were very polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and knowledgeable of products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific Customer Service and knowledgeable. Personalities were just great as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and professional. The technicians were knowledgeable and friendly, Very pleasant experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and great service! Respectful and great job.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Geek Squad was extremely knowledgeable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and knowledgeable about the things that I needed clarification on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squads. Always help out and be able to set up the tv and wall mounting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad that mounted my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew and his assistant were great. Friendly, polite and did a great job!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv sound bar Best Buy cs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer was great - Best Buy customer service I store and via ph not so much. Sound bar sounds staticky every time we turn it on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and great value for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast setup. Great service and great value for the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily mounted, good quality. Allows for tv to be tilted. Will stick with this brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job in installing the new TV in the same place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and answered all of my questions. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Qled 75" TV. The installation was pleasant and I would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable and very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Art and the other person from the Geek Squad did a great job mounting TV and hooking everything up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted and installed television, review all the functions. Excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was amazed how smoothly and efficiently it went.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service rep - very informative, customer service friendly and helpful. A great experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up the tv didn’t do any extras! Last tv we purchased they did? I do have the membership.

    I would recommend this to a friend