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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1562 Showing 31,221-31,240 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad were great today!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who installed my TV were great - quick and quite friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the 2 tech's geek squad sent were very good and well trained. explained everything. awesome experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took awhile for the Sonos to come in, Burt was worth the wait. Mount works perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was awesome. Friendly, competent, on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agents did a fantastic job. They are both professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. Geek squad agent was very professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and professional job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They know what they are doing. Efficient and professional job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything went perfectly well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok excellent service all around. I am very pleased with the results of the setup, job well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad had all 3 wall mounts done in 3 hours

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installation by the geek squad was great on all 3 televisions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted tv quickly at correct height and area requested

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and professional and they always give you advance arrival time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is for real.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered, mounted, set up and cleaned up. Nothing more needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great Installed my tv very quickly, would def reco

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great Installed my tv very quickly, would def recommend!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Installers/salespeople need to communicate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process required 4 visits by the installers. The first installer said he needed a colleague to do it, the second (a couple) said that the mount we had was not good. We were instructed to purchase another one. The third installer said that that mount was not appropriate, and ordered yet another mount which we had to go to the store (long holiday lines) to return. The final process was ok, the gentleman really tried to help, but the end result is that the height still needs to be adjusted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were wonderful. Courteous, neat completed job quickly and left 0 mess.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up the tv didn’t do any extras! Last tv we purchased they did? I do have the membership.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and friendly service! I would definitely use the service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid mounting system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple mounting equipment. I used Geek Squad but have purchased this twice and have had good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product suggested. Working excellent as per the recommendation. Overall great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my TV amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv perfectly and recommended a great height.

    I would recommend this to a friend