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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1563 Showing 31,241-31,260 of 38,693 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent consultation during mounting? Friendly and on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. They will provide all your service needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is where it is. Thanks a bunch. Pleasant fast and out the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes I would recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job performance and extraordinary customer service. This team rocks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from the agents who did a house call and installed our tv on the stand. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men mounted my tv with no issues, they were very fast and polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rules!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your geek squad was amazing, helping this disabled veteran outfit his home in an amazing way!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would Hire Again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super professional. Very nice. They always wore their masks and shoe protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents connected all devices easily and insured all devices worked

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job but the tech should have not laid the large screen tv on the sofa which caused a slight blemish

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good work by tech to install and fine tune all video and audio components.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount Looks Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Fast and friendly and TV looks great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is good for a smaller size area. If you need your tv to more more. Go with the more expensive one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and great Geek Squad service Way above my expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were amazing! Very professional, polite and supportive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Premium white glove service from the best at Best Buy. I love this company!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to mount. Great flexibility on positioning. Easy to adjust mounting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Friendly staff and quick service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very respectful and thorough with their job. No issues from the team. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service is Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad Agent was very good I would recommend this Agent to my friend and family.

    I would recommend this to a friend