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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1564 Showing 31,261-31,280 of 38,693 reviews
  • Rated 3 out of 5 stars

    Got the job done

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have elite coverage so I went ahead and had geek squad mount my TV in the new house. Installer was beyond rude and just carried an overwhelming feeling of not wanting to do the job and if he did he wasn't trying to make sure he did it right. Ended up using them again for a different product with a completely different result. Was friendly throughout and helpful which sort of made up for the last guy but apparently the complaint isn't abnormal from what I was told so...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my t.v.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and did an excellent job mounting my t.v.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SONY Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation and overview perform rapidly, agents were corteous

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Professional in all facets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was very professional in both execution and customer interface. Outstanding!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and make sure everything was working before they left!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv works like a charm. Recommend definitely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Gotta hit at least 50 characters to get my points.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy making right what contractor left half do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did not connect the Ethernet cable that was on old tv to new one. Now , instead of contractor, the geek squad comming to correct that and change out hdmi cables to4k. I had cables but the contractor kept comming up with reasons not up change out the 11 year old hdmi to the new ones I had bought. J called Best Buy and they have agreed to have geek squad to come out and make things rightfully

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buyer beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed in the geek squad because I had a front tilt mount for my 75 inch television- I called Best Buy before hand and also was told yes that mount would work- the geek squad said it wouldn’t work but he just happen to have one for $150 and he can sell me -I don’t like to call anyone a liar but I ended up bending because I didn’t wanna take a chance but I don’t think he was honest with me

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting that was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came were great and did a great job! They were fast and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional. They made it a quick process and explained everything to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in town

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV on the wall in a short amount of time and did it efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted and installed tv and sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Skylar from the geek Squad mounted my tv and sound bar. Great job! 5 stars for Skylar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you last minute gifts and still got the help that I needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very polite and thorough. Definitely recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tech failed to install ALL items & equipment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered a REDO; Tech failed the following; 1.) Installed Samsung TV box on top of Surround Sound Receiver in TV console cabinet (over-heating problems); 2.) Unable to install video laser disk player; 3.) reconnected existing rear speakers do NOT work; 4.) paid for front ceiling speaker mounts that were never installed; 5.) workmanship AVERAGE; and 6.) Tech friendly, pre-occupied & did NOT have the technical skill sets to reinstall older Surround Sound Equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flat screen tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service, very impressed. Would definitely recommend…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup was perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have no complaints with how this process went. Nice men and setup all that needed to be

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer was fantastic. Great experience. The install was quick and seemlees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install my television mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected all equipment to my television. Thank You!

    I would recommend this to a friend