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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1569 Showing 31,361-31,380 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad installed tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Tv and love that it comes with built in apps to make it easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional with working experience, fast and secure services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not mount. Space where tv was to be mounted was too small fir this tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job by the two gentlemen. They were professional and talented.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dismount, remount & mount... not one problem!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, Timely and professional service by Matt & Quincy. Much appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scheduling not so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The scheduling was not good but the in home service was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great Agents

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful and competent. I don't know what more you want so this will transmit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unmatched Professionalism

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was quick and professional! I also gained insight on industry standard heights for future mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech completely explained remote and channel access. I’m not much into tech so his explanation was helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great totaltech member service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good value delivery and installation being a totaltech member

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent mounted my tv without a problem. agent was profession and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squadThe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad is worth every penny to have them do the install..it is very complex

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great and the tech were professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Your agent did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He explained how to operate the remotes and fixed them so we could understand them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    jerrys tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad showed up on time and had my tv mounted in 30minutes. Very satisfied!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Geek Squad subcontractor installe dmy new Samsun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my new 70" Samsung flat screen with the mounting device I bought from Best Buy. All is working fine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Install Easy, Programming hard for Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be sure tonmake them wait while you play with a few commands. Mine didnt set it up as he explained it. He said i would not need the TV remote and my Roku woukd run everything. WRONG! My son cane over and fixed it install easyin 15 minutes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Yay geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fast work. Nice guys. Tv looks great mounted over my fireplace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the service guy wasn't so rushed nice, could it be in the future?

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great! He explain everything! Geek squad

    I would recommend this to a friend