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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38688 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 38,688 reviews
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent. The guys that came to install my new Bravia 9 were very careful and professional. The set up my new tv and answered any question I had. I would definitely use this option again.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Installed 65" TV on the wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek team Eric & Nate provided outstanding service - re-designing the home theater - adding components as necessary. They professionally installed TV on the wall, hiding cables and most important setting up the many user interface options. They provided a heads-up on arrival time, left the site clean, reviewed user operation and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV as I told them.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad mount my TV and then they made the initial set up including connect it to the Internet wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek #1

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good in the installation.Also they helped us learn about the new TV and sound system. The Geek Squad are the best in the business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game ready

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent LG TV with real good sound and remarkable color outstanding for football season

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Great Installation by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad members did an amazing job with TV mount and installation. They took care of lingering wires as well and helped to keep installation clean and neat.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Total Tech Consult

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am completely happy with my first Total Tech experience. The consultant, Charlie Uyeda visited our home in anticipation of our remodel. Based on our needs, and the home layout, he was able to provide information that we needed to make the best decision. We are completely happy with the Sony Mini LED purchase and installation. We look forward to having Charlie as a part of our 'remodel team', seeing the completion of our remodel with new replacement of additional security devices and TV, computer, printer networks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Beautiful quality TV easy instructions on working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful quality TV easy instructions on working remotes and products the installation was unbelievable leave I haven't known about the service before

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Great job by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by Geek Squad rep. Knowledge efficient offered good suggestions and very nice person.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    No title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. Very friendly and knowledgeable. Eager to help and answer questions during setup. Will recommend to everyone I know. Couldn’t be more happier with the results.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Tv mounting

    Rated 5 out of 5 stars

    Mounted TV quickly and carefully.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted 65 inch TV to the wall quickly and carefully, wearing masks to prevent spread of COVID-19. Also compiled info for easy reference and helped with storing box in the garage.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my tv with excellent results. They were very professional amd knew what they were doing with care

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    Get geeked!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys came in mounted and installed my new 75’ TV with no issues! They were professional and explained the TV functions. The geek squad made sure everything was perfect before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Professionalism

    Rated 5 out of 5 stars

    geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both technicians were fantastic!! I cant remember their names but very professional and knowledgeable ! Everything was done expertly I think one was ryan

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 5 out of 5 stars

    Top Notch Purchase - TV Mount/Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad service was amazing! I had the pleasure of having Dorian and crew as my Geek Squad Experts. They called me when they were headed to my house. They arrived earlier than I expected - they wore face masks and shoe covers - they were courteous - careful - and efficient. I received great customer service and was also empowered with knowledge because they answered all of my questions (and I had A LOT). I am so happy that I chose to purchase the mounting service. The mount seems to allow us a better view of the TV from all angles within the room. The TV - the service accessories...........everything is great! I am so happy about my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was excellent once again. The job was a pretty simple articulating TV bracket installation, but it needed to be affixed to a decorative brick fireplace. I called as I was too busy at work to get the work done before an important event at our home, and they were able to schedule us quickly. The communications, work, and clean-up after the job was completed were all very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek Squad installed my TV quickly and cleanly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agents that installed my new TV were fast, friendly, and very clean. They asked for my input on the TV height and gave their own opinions on how they like their personnel TVs installed, which I thought was helpful. They made sure I understood how to use the TV and offered to be of assistance if any future issues were to arise. Great install!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Geek Squad agents efficient, courteous and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agents arrived as scheduled on time and were extremely efficient with large screen TV installation as well as helpful in answering questions on TV features and operations

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Very friendly and easy install. Would recommend them to everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Knowledge

    Rated 5 out of 5 stars

    Geek squad Hook-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was on time and did a great job of hanging our tv on our wall and did set up and connection in a mannerly time . Was worth the extra to have them do this for us. Also cleared the area of trash and was very knowledgeable. thanks

    I would recommend this to a friend