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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1573 Showing 31,441-31,460 of 38,693 reviews
  • Rated 5 out of 5 stars

    Good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two gentlemen did great work. Were respectful, efficient, and mindful of covid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was connected successfully. The associates were very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .Clean...on Time...Quick...Complete!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I expect from the Geek Squad...Clean...on Time...Quick...Complete!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentleman were very professional. I believe their names were Jesus and Shane.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TV correctly, just what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer was alone due to a scheduling issue and still got the job done quickly and well. Good Job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted the TV and showed use about how to use the remote, etc. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service was very professional. Great job !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and was very professional and capable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed with excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Friendly and knowledgeable. Great advise on placing mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys...wires are completely hidden which was a must for my wife

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted my TV in brick fireplace. Very clean. Very respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy TV Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounting was done professionally and in a timely fashion

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mount was put up very well. So far it is still on the wall. The time frame to put it up was reasonable. And was placed exactly where we wanted it to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MOUNTING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY HAPPY THAT I PURCHASED THIS PROTECTION. PIECE OF MIND.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful men, answered our questions, excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work - our tv works fabulous. We have used Geek squad for years, never disappoints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was done fast and professionally, very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents worked quick and efficiently. They were very knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service very professional job Great people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our TV the Geek squad installed it and they did a marvelous job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the service and the techs!!!

    I would recommend this to a friend