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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1574 Showing 31,461-31,480 of 38,693 reviews
  • Rated 5 out of 5 stars

    Job well done!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a perfect job on installing my TV on the wall and hooking everything up to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were quick, proficient and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad came to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase a the service I received during the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv hanging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd time we have done this! Highly recommend tv hanging and set up of electronic devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very efficient and connected all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent ensured the setup was accurate not only with the TV but the apps too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wish they are was this good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two employees that came out did a great job was the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connect and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians did a super job in connecting and setting up my new tv to my cable and game console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a nice job. I would highly recommend them.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Service OK- not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hade to pay for a full install and the mount was already on the wall alomh with outlet to hide wires, Techs left and wires were still visible. I had to fix myself. TV remote was set up to work with Roku, but 1 week later it does not work anymore.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer did a Great job connecting and mounting our new tv in our den.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed wall mount and tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team installed the flat screen tv and wall mount quickly and easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon did a fantastic job. We could not have asked for a better installer and rep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Projector Configuration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. Experienced, professional and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great teamwork

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleasantly surprised by the professionalism of the geek squad members that setup and mounted my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were amazing, worked quickly and very friendly! They did and awesome job and no mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fastest install ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was quick and thorough. Talked me through the set up process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    guys were knowledgeable frindley and went beyond expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and made sure of functionalities and internet connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad did an outstanding job mounting and setting up the 75" Sony TV. Efficient and knowledgeable.

    I would recommend this to a friend