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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1576 Showing 31,501-31,520 of 38,693 reviews
  • Rated 5 out of 5 stars

    Peace of mind on our investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment. Purchased the extended warranty. Peace of mind for 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome. Did what I needed and advised me on best placement ect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome. Did what I needed and advised me on best placement ect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung television installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did great on time competitive with a great attitude I

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He was fast doing the work to install the televisi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent from geek squad make sure that everything was working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Servive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel and Chris were outstanding! I could have mot had a better team.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Adequate is review I would give

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who installed the tv were wonderful. They were efficient. It took a long time to get the tv delivered and have the installation coordinated through Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad -- Great Job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great in setting up and mounting our 75" Sony television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yhe Geek squad that installed my 75" tv was fantastic. I would recommend them to everyone....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bradley 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv mount easy install and works as it should

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great company always able to Hilo when I need it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my new TV quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work, friendly and quick! Thank you guys for all your help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very thorough and made sure everything was working (cable, internet etc)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did a great job and very helpful. They wore their masks the whole time too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my TV perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys, knowledgeable, helpful, and aware of best practices for social distancing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who mounted our tv was very nice and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Logan and his co-worker did a great job! Thank you guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer was Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by a friendly installer. He asks questions to be sure of the proper placement for our home.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Geek Squad, beware of hidden charges

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I told the geek squad three times I wanted them to hang my TV on a brick wall and was only charged the regular price of $250. When they came to my home to install it on the wall they wanted to charged me another $150 to hang it on the brick wall. Three times I said I'm gonna hang it on the brick wall and no one told me different, untill they were at my house and installing the TV. That's so not right. Get your act together geek squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    oops!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great installation and very personable. Forgot to hook up the surround sound feature of the sound bar.

    I would recommend this to a friend