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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1578 Showing 31,541-31,560 of 38,693 reviews
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and help us with how to use every app the tv has. Excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very professional. wore foot protectors to respect our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Hot Springs crew is awesome. Good communication.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed televison.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisficed with the agents mounting my television in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Geek Squad were very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech called before coming and gave a good estimate of time and explained the service the team would render.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job on mounting our TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would with out a doubt use Geek Squad again! I have already recommended them to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed fast and great by geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician was friendly , expert on time and installed and programmed quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My appt with geek squad was awesome Clay went above and beyond before the service, during and then after.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good purchase! Still haven’t got it mounted though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv wuickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was quick and efficient. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neil and Victor were awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV mounting process when smoothly and both Neil and Victor were very professional. They did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geeks rule

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The were in an out in under two hours. very helpful and informative and worked very clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work clean and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work very fast clean. When they finished, they took the huge box with them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Need to get it working.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew seemed in a hurry to leave - even before they got the TV working. Blamed our internet, started to leave. They asked if we were satisfied and of course, we said, no - it's not working. So, they stayed until it worked and the issues was entirely easily solvable. Glad we insisted.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by agents

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the work of mounting our tv with everything connected and functioning was done very well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and did the install but the training on how to use functions was lacking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase, especially for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the size a great choice; Geek Squad was awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a very good job of setting up tv and other devices and explained how to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are very professional and help me under

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are very professional and help me understand what they were doing

    I would recommend this to a friend