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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1578 Showing 31,541-31,560 of 38,693 reviews
  • Rated 5 out of 5 stars

    The 2 guys were very polite and installed tv quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They both wore mask as a covid safety precaution and were very neat while working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time, very friendly, and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and helpful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job and was very helpful in getting the tv mount installed l

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad -- Great Job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great in setting up and mounting our 75" Sony television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome. Did what I needed and advised me on best placement ect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome. Did what I needed and advised me on best placement ect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Logan and his co-worker did a great job! Thank you guys.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 1 out of 5 stars

    Geek Squad with poor installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were polite and professional with installation of the tv on the wall going smoothly. However, installing the inwall power extension was a disaster. They tried pulling the cables down in the wall to only push the insulation down along with it causing it to bunch half way down and blocking ability to push the cable through to the bottom. Essentially the caused a hard ball of insulation within the wall. Told them to get the fiberglass insulation back up as it was originally installed. After multiple frustrated attempts, they had to make a hole in the middle of the wall to get physical access to the blocked area. Now, I'm left with a visible hole that needs to be patched and painted with that section of the wall with insulation still pushed still pushed about 3 feet down leaving an empty cavity behind the dry wall.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Guy go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well versed in the minute details of the tvs and the programs attached to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy. They text before they come and pay before service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed mount where I wanted. No fuss. It was quick - no frills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad took really good care of me. I am very pleased with the service provided

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stress free using the Geek Squad, they did a neat clean job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Just what i needed for my house and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing the TV plus my CD player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love Geek Squad. Their worm is always pristine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did a great job and very helpful. They wore their masks the whole time too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were professional and very helpful. They showed me all the cool new features on my new tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    WaltF

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works the way it's supposed to. Was quickly installed by Austin in Sherman Oaks CA

    I would recommend this to a friend