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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1579 Showing 31,561-31,580 of 38,693 reviews
  • Rated 4 out of 5 stars

    Geek squad installed my TV properly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was patient and performed the job well. He had taken time to complete needed tasks well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent communications.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not hook up old receiver as it didn’t have correct outlets. Did not hook up BlubRay player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was fast and thorough!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent fixed the remote enabling it to connect to my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good job and very professional.I would recommend this service to everyone, fast and on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted my tv and other gadgets. Friendly, on time, and clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and informative service from two very courteous young men!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy. They text before they come and pay before service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed mount where I wanted. No fuss. It was quick - no frills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Awesome TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV. Samsung knows how to make a great quality TV with incredible colors.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    installed my TV with no problem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Contractor installed TV w/ no problem but did haul trash away. Only use the Geek Squad when available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was excellent. Mounted and set up TV and listen to my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works great would buy again happy with it n

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on-time, answered my questions, and followed all COVID protocols.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an amazing job mounting my tv onto the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ggod job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an awsome job. The were quiet an polite and did the job very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good customer service and they cleaned very well behind them selves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived on time, very friendly, and did a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV wall mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work fast and careful. Need to wear shoes covers. Gave 4 stars because there is always room for improvement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were in and out in no time. They were very professional and friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high-quality I use it to hold up my 75 inch very good quality very sturdy

    I would recommend this to a friend