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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers admire the fast and efficient installation service, the professionalism of the technicians, and the quality of the TV mounting. Positive feedback frequently highlights the technicians' knowledge and care in handling the TV and ensuring a perfect setup. Many appreciate the overall service and the ease of use following installation. While some customers find the price to be high, the overwhelmingly positive comments focus on the quality of the work and the positive experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1580 Showing 31,581-31,600 of 38,693 reviews
  • Rated 5 out of 5 stars

    Ethan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re on time, professional, and courteous. Great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and effeciant.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad was friendly and knowledgeable. Got everything connected quickly. Very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a perfect fit and the TV now hangs straight and solid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and courteous, very helpful and nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv’s professionally mounted on the walls!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed both tv’s quickly and with great craftsmanship! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend these guys all day long. Arrived when they told and stayed until I was good with everything.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Big Screen TV Mounting Equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fit our new 55 inch Big Screen TV since the old one wouldn't have worked. Love that is tilts and the price was so-so

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Third party installation company was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went very smoothly and quickly. Super nice and knowledgeable guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wall mounting looks so attractive and is a real space saver, and the tech was super friendly and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing the TV plus my CD player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV on to wall.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great and cleaned up the mess. Very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came out and set up everything quickly. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came out to mount a TV in my bedroom. Did a great job and the TV looks great,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was highly qualified and extremely helpful. He completed all tasks quickly and expertly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient and pleasant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very polite and knowledgeable. He ensured everything was perfect before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. I highly recommend for folks looking to purchase one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek squad employees!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and knows their products inside and out! Wow. I’ll always use the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Tv mounting

    Rated 1 out of 5 stars

    Geek Squad with poor installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were polite and professional with installation of the tv on the wall going smoothly. However, installing the inwall power extension was a disaster. They tried pulling the cables down in the wall to only push the insulation down along with it causing it to bunch half way down and blocking ability to push the cable through to the bottom. Essentially the caused a hard ball of insulation within the wall. Told them to get the fiberglass insulation back up as it was originally installed. After multiple frustrated attempts, they had to make a hole in the middle of the wall to get physical access to the blocked area. Now, I'm left with a visible hole that needs to be patched and painted with that section of the wall with insulation still pushed still pushed about 3 feet down leaving an empty cavity behind the dry wall.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable would have them back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yo Tex did a wonderful job when I came out to my home I was polite and they did what they was told to do

    I would recommend this to a friend